ZenMerch documentation
Public docs for merchants and Shopify reviewers: Shopify-specific setup steps, self-serve troubleshooting, and clear support escalation.
Setup checklist (recommended)
- 1) Install ZenMerch and open it in Shopify admin.
- 2) Enable the ZenMerch app embed in Theme Editor (App embeds → enable → Save).
- 3) Open a targeted product page and confirm the personalizer loads (no manual block placement required).
- 4) Create a template: fields + layers, link them, Save.
- 5) Apply to products using Products assignment or Rules (tags/title/vendor/type).
- 6) Test on storefront (preview + validation + uploads), place a test order.
Stuck? Go to Troubleshooting or contact support.
Getting started
Install ZenMerch, enable the embed, create your first template, target products, and test.
Theme integration (OS 2.0)
Enable the ZenMerch app embed and verify it’s active on product pages.
Templates + targeting
Create a template once and apply it across products using rules.
Webhooks + CSV export
Production-ready operations: webhooks and CSV-friendly exports.
Troubleshooting
Personalizer not showing? Changes not updating? Fix common setup issues fast.