ZenMerch FAQ

Quick answers for merchants and Shopify reviewers. If you don’t see your question, contact us.

Is ZenMerch a Shopify app?

Yes. ZenMerch is designed as a Shopify app and is built to keep key information publicly accessible (pricing, docs, legal, contact).

Does ZenMerch support theme extensions / OS2?

ZenMerch is built with a theme-extension approach in mind for modern Shopify themes. See the docs for setup guidance.

Can I charge extra for customizations?

Yes—ZenMerch supports dynamic pricing patterns so you can charge for premium options.

How do uploads work?

Customers can upload assets (with validations). ZenMerch is designed to pass clean order data and assets into fulfillment workflows.

How do I get support?

Use the contact form on zenovee.com/contact or email support (listed in the footer).