ZenCare360 · Senior living SaaS
Enterprise EHR and operations software for senior living.
ZenCare360 helps assisted living, memory care, independent living, and multi-community operators run resident care, medication workflows, finance, staffing, and operational coordination in one connected platform.
Designed for real operator teams
ZenCare360 supports cross-functional teams that need shared visibility without sacrificing role-based control.
Track occupancy, care quality, incidents, revenue, and staffing across one or many communities.
Manage resident records, medications, care tasks, assessments, and service plans in one workspace.
Handle recurring charges, invoices, payments, refunds, and resident ledgers without siloed tools.
Coordinate CRM follow-up, activities, maintenance tickets, and resident spending from the same platform.
Real product views
The screenshots below come directly from the live ZenCare360 app so visitors can see the actual product experience.
Why communities choose ZenCare360
ZenCare360 is designed around assisted living, memory care, independent living, and CCRC workflows instead of generic EHR patterns.
Residents, clinical work, billing, staff operations, CRM, activities, maintenance, and analytics all stay attached to the same source of truth.
Secure sign-in, role-based access, privacy context, and audit-ready workflows support regulated care environments from day one.
What’s inside the platform
The product spans the most important workflows senior living operators need every day.
Move-ins, stays, and resident master records
From room context and admissions history to payer details and primary contacts, teams can manage resident transitions in one workflow.
- Resident directory surfaces MRN, care/phase, room, move-in, move-out, and status at a glance
- Detail tabs cover details, tasks, assessments, service plan, contacts, documents, care, medications, notes, and billing
- Admission history, room context, payer details, and move-out actions stay attached to the resident record
Resident details, assessments, notes, and service plans
Resident profiles centralize identity, status, care phase, caregiver assignment, and compliance context.
- Profile overview keeps room, MRN, status, phase, and insurance context visible for staff
- Responsible caregiver context stays in view while teams move across resident tabs
- Privacy and compliance messaging reinforces role-based access and audit expectations
MAR, medication pass, and active orders
The medications workspace tracks Today's MAR, active orders, medication pass status, and order management in one place.
- Today's MAR and active orders give staff a clear medication workload view
- Medication pass separates due doses from history for cleaner daily execution
- Order filters, status controls, and safety messaging support disciplined med management
Dashboard, alerts, and daily coordination
The dashboard surfaces care tasks due today, doses due, incidents, upcoming activities, sales reminders, and maintenance focus in one operations snapshot.
- Overview & alerts pulls residents, incidents, billing aging, doses due, and staffing into one screen
- Quick links route teams directly to residents directory, CRM pipeline, finance dashboard, activities, maintenance, staff, and locations
- Operators can monitor daily work across care delivery and community operations without hopping between tools
Secure access for every role
The ZenCare360 portal supports role-based access for Nurses, Admin, Finance, Shop, helping communities keep the right tools in front of the right teams.