ZenCare features
An operator-friendly platform for senior living communities, bringing care delivery, resident operations, finance, staffing, and oversight into a single secure product.
Move-ins, stays, and resident master records
From room context and admissions history to payer details and primary contacts, teams can manage resident transitions in one workflow.
- Resident directory surfaces MRN, care/phase, room, move-in, move-out, and status at a glance
- Detail tabs cover details, tasks, assessments, service plan, contacts, documents, care, medications, notes, and billing
- Admission history, room context, payer details, and move-out actions stay attached to the resident record
Resident details, assessments, notes, and service plans
Resident profiles centralize identity, status, care phase, caregiver assignment, and compliance context.
- Profile overview keeps room, MRN, status, phase, and insurance context visible for staff
- Responsible caregiver context stays in view while teams move across resident tabs
- Privacy and compliance messaging reinforces role-based access and audit expectations
MAR, medication pass, and active orders
The medications workspace tracks Today's MAR, active orders, medication pass status, and order management in one place.
- Today's MAR and active orders give staff a clear medication workload view
- Medication pass separates due doses from history for cleaner daily execution
- Order filters, status controls, and safety messaging support disciplined med management
Dashboard, alerts, and daily coordination
The dashboard surfaces care tasks due today, doses due, incidents, upcoming activities, sales reminders, and maintenance focus in one operations snapshot.
- Overview & alerts pulls residents, incidents, billing aging, doses due, and staffing into one screen
- Quick links route teams directly to residents directory, CRM pipeline, finance dashboard, activities, maintenance, staff, and locations
- Operators can monitor daily work across care delivery and community operations without hopping between tools
Invoices, recurring charges, and overdue follow-up
Run finance workflows from the same platform that tracks resident and community operations.
- Invoice workspace supports search by resident, MRN, or invoice ID with status and overdue filters
- Teams can open invoices in app, render HTML, or download PDF versions from the same list
- Resident billing tabs add billing status, recurring charges, recipients, payment methods, and invoice history
Staff roster, shift planning, and assignment controls
ZenCare includes an Excel-style monthly staff roster with filters, assignment codes, quick fill, and pattern copy/paste.
- Monthly roster planning supports assignment code selection directly in the scheduling grid
- Quick fill tools apply recurring codes across selected date ranges
- Pattern copy/paste helps teams reuse schedules across staff while tracking visible shifts and conflicts
Analytics across staff, CRM, residents, billing, and incidents
Analytics span staff, CRM, residents, billing, and incident compliance with export-ready reporting.
- Insights tabs cover Staff, CRM, Residents, Billing, and Incident Compliance
- Filters for facility, date range, and grouping give leaders flexible reporting windows
- Export CSV and Export Report actions make the data usable outside the app as well
CRM, activities, maintenance, and enterprise integrations
Extend beyond clinical workflows with the operational modules communities use every day.
- CRM tracks prospects, schedule follow-ups, and conversion into residents after deposit
- Activities provides a community calendar with resident-only or facility-wide views plus print scheduling
- Maintenance handles tickets, assets, and facility upkeep while integrations support Xero, QuickBooks Online, and Sage Business Cloud
Ready to show customers where to log in?
The ZenCare portal is live and linked throughout the site so prospects and customers can immediately find the platform entry point.